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Staying Relevant in a Changing World: Sharks and Hammers and Seatbelts, Oh My!

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Staying Relevant in a Changing World: Sharks and Hammers and Seatbelts, Oh My!

Crashing waves. Churning whirlpools. There, in the crest of white seafoam, a shark’s pointed fin—swimming directly toward your floundering figure.

This was the roiling seascape overlaid onto the still, warm bathtub of one Katie Pryor, concocted by her vivid imagination after a fateful viewing of Jaws at perhaps too young an age. For two years, merely taking a bath was terrifying to her! After all, surely there would be a shark lurking amongst the waters, waiting to hunt her down.

As time passed, however, the young Katie decided to face her fears by learning more about sharks. She discovered information about their typical behavior, their typical habitats—places like the Atlantic Ocean, not her bathtub!

When Kate recounted this anecdote, she soon made a connection between this memory and generative artificial intelligence (GenAI): much like her educational experience with sharks, when facing unknown fears like GenAI, educating ourselves on what we’re dealing with can help us approach change with greater confidence. So, continuing the example of GenAI—rather than focusing exclusively on which jobs GenAI might “take over,” we could instead consider exploring how GenAI might complement our existing work.

When Katie shared this story during our most recent Rise Beyond™ panel about remaining relevant in a changing world, I couldn’t help but laugh, and I wasn’t alone in doing so! Surprisingly (or maybe not!), many of the conversations throughout our panel ended up identifying  similar connections between past personal experiences and current career anxieties.

Katie Pryor, President of FilmUSA and Baton Rouge Film Commissioner, and Teresa Pore, Founder of UnBreakable Enterprises, joined myself and other Rise Beyond™ members, for a discussion on “How to Stay Relevant in a Changing World.” Over the course of an hour, we went from sharks to Aladdin’s lamp to hammers and seatbelts—and oh, even back pain! If you missed this panel, here are six takeaways worth exploring:

1.  “You Ain’t Never Had a Friend Like”—ChatGPT?

As the Genie from Disney’s Aladdin famously (almost) said: “Well, Ali Baba had them forty thieves / Scheherazade had a thousand tales / But, master, you in luck ‘cause, up your sleeves / You got” access to an unforeseen technological advancement that can summarize thousands of words (and thousands of works) in seconds!

(Not a half-bad riff off the original song, right?)

At times, the availability of GenAI can feel like Aladdin holding his magic lamp—all-powerful, all-knowing, and all-creating! Or so was the experience Teresa described during our panel. Initially, she was hesitant to incorporate GenAI into her work because she wanted her creations to reflect her own voice, but after her mentors encouraged her to experiment with GenAI, Teresa discovered unexpected possibilities for integrating these technologies. She realized that understanding our unique voices and our unique values actually helps us employ technologies—GenAI and otherwise—more intentionally, which allows us to explore exciting possibilities while remaining attentive to a) what we ourselves create and b) how we communicate with others.

Of course, GenAI technologies aren’t all sunshine and rainbows! Teresa’s concerns about GenAI flattening her voice were legitimate, as it’s well known that GenAI reinforces hegemonic standards of English and that over-relying on GenAI erodes critical thinking and creativity, the loss of which can certainly be detrimental to developing one’s own voice. And with the information explosion that GenAI attempts to facilitate, it’s helpful to keep in mind that access to knowledge does not inherently equate to appropriate use of knowledge.

In other words: it remains imperative that we decide what deserves our attention, that we purposefully seek perspectives from human experts, and that we constantly push ourselves to question our default assumptions. And before plugging information into any GenAI, we ought to be aware of a) how our information will be used and b) who owns that technology—lest we end up finding ourselves trapped in Aladdin’s lamp, unable to escape!

2. Are We Using a Hammer When We Need a Screwdriver?

You wake up, yawn, slide out from under your cozy covers, stretch, reach to flick on the light switch, and—

Nothing.

Picture trying to remove a screw from a light switch with a hammer. This (hilarious) scenario is one Teresa proposed during our panel, and it probably goes without saying that if we try to remove a screw with a hammer, we’re just asking to need someone to fix all sorts of damage afterwards!

As entertaining as the image of ourselves grinning maniacally and lording over a light switch with a hammer is, this hypothetical also illustrates a crucial point about understanding who we are. We all have different talents, interests, passions, experiences, ways of approaching life—yet, like using a hammer on a screw, how often do we misapply ourselves? How often do we pursue paths that do not align with who we are?

Teresa therefore shared two questions that are central to her work: Who am I? And why am I here?

These questions are deceptively simple, as all the best questions are, because answering them can take years, especially when many of us have spent so much of our lives following others’ expectations about who’re supposed to become. For many people, the path is pre-set: go to school, get a good job, work hard, scale the ladder of success, never stop achieving. And this path is by no means an inherently bad one! But it may not be the best fit for all of us—sometimes from the start, and sometimes just as life passes. The definition of “success” that we propped up years may no longer reflect what counts as success to us today.

I often say that we have to go inward to go forward: as we learn more about ourselves, we begin to recognize interests we’ve overlooked, expectations we’re finally ready to reconsider, and new possibilities for a brighter future.

At the end of the day (and honestly, also at the beginning of the day!), self-discovery is an ongoing process. As we learn about our changing selves, the world will continue to change around us, too. With time, we’ll recognize those moments when we’re trying to use hammers on screws and know that it’s time to switch to a better tool—to a better instance of applying ourselves!

3. What Makes Our Contribution Valuable?

Imagine having an assistant who organizes information, manages our inbox, handles tasks that used to take hours of our time, never talks back, gets things right on the first try, and doesn’t ask to be paid. This, many employers are insisting, is the power of GenAI!

Wow. Too good to be true, right?

Well, as the variations on the old adage all remind us, when something seems too good to be true, it usually is.

For one, GenAI has limited organizational capacity because it’s a predictive model, meaning it bases its calculations on most likely, not on actually correct. GenAI also has limited inbox functions in part because some emails will always require a personal element (I don’t know about you, but I’m not answering someone asking for time off because of their grandmother’s funeral with a robot’s response—that employee needs human comfort in this time!). Similarly, GenAI can handle tasks that used to take hours, but it infamously doesn’t get all tasks correct on the first try, and sometimes the effort of correcting GenAI takes even longer than if a person had done the task in the first place. And notably, GenAI is no longer purely free, as more advanced models are being restricted behind more and more expensive paywalls.

But: for as little as $20 a month, GenAI can be a tool for aiding some of employees’ minute responsibilities, and thus it’s understandable that more and more organizations are striving to adopt this technology into their everyday.

Crucially, however, this integration of GenAI raises a significant question: If technology can take over some of our labor, where and how do we continue adding human value?

As such, I would invite us to reflect upon the judgement we’ve developed through experience—the depths of our minds and hearts that GenAI simply cannot access. I would invite us to ruminate over our abilities to connect with others and to make connections between others. I would invite us to consider the human capacity to make challenging decisions when answers are not obvious—because, by virtue of its predictive training, GenAI can only ever speak to the obvious!

These contributions, of recognizing creative opportunities and of highlighting different perspectives, are uniquely human! Accordingly, these contributions are worth all of us sitting with and continuing to develop in ourselves.

And hey, I won’t knock GenAI for those who want to use it as a timesaving tool. If GenAI can handle tasks that free us up to focus our attention on strategic, critical thinking that benefits from personal experiences and personal involvement, then that is a pretty solid use of this technology. We might even use this additional spare time to identify new capabilities we’d like to develop within our expertise—that is, more interpersonal and educational experiences we’d like to have that no technology can ever replace!

4. You Know, Cars Came Before Seatbelts—Are We Helping Design What's Next?

How many of us knew that cars existed before seatbelts? Given all that research shows today about how significantly seatbelts contribute to saved lives during crashes, that fact seems shocking, doesn’t it?

Katie shared this fact during our panel and used it to make a connection to GenAI: people were driving cars—were using this new technological invention—while safety standards were still in development. GenAI, too, is now being deployed across lives and industries, all while organizations and policymakers are still determining how GenAI can be used safely, ethically, and responsibly.

Which leads me to Katie’s key takeaway: Get into the room where seatbelts are being developed!

Many of us have spent years—decades, even—understanding the ins and outs of our industries, from interacting with customers to handling operations. Our experience matters when decisions about technological regulations and resolutions are actively being discussed and implemented. (I mean, can you imagine the creation of policies that affect global industries without hearing from the people who are actually doing the work? What a frightening vision that conjures up!)

In short, we have the opportunity to bring our perspectives into these ongoing conversations surrounding the regulation of GenAI, and we can do so through professional associations, industry initiatives, and even local decisions happening within our individual organizations. What’s more, participating also gives us a closer look at what changes are coming, thus helping us anticipate future transformation. Oh, and not to mention that getting involved in these conversations additionally gives us the opportunity to learn from individuals who are shaping the progression of our industries—and perhaps even pushing us to become one of those movers and shakers ourselves!

5. When Our Back Knows We're Exhausted Before We Do!

As if it is a universal experience of getting into bed, snuggling beneath the blankets, and drifting off into dreamland while feeling at complete peace with the world—and then we wake up the next morning with an ache in our back like an elephant tried to give us a massage. I mean, what? What happened while we were sleeping?!

During our panel, Katie joked about these sudden sleep injuries, ultimately concluding that these moments demonstrate when her body is recognizing her exhaustion before her mind is. She then connected this observation to an internalized work assumption that was imperative for her to unlearn: the pressure to be available and responsive 24 hours a day, 5—or sometimes 7—days a week.

This pressure is one that affects employees across generations—and one that also gives employees across generations plenty of unexpected back pain! It’s all too easy for many of us to fall into the habit of constant availability, especially if our work involves nonstop communication, competing priorities, and swaths of people depending on us.

To help prevent this endless existence of being stretched too thin, one approach Katie shared was creating windows of time in which she could fully focus on one single task, from being entirely engaged during a meeting to spending dedicated time with her family to simply putting her phone away for a few hours.

Katie’s advice leads to a broader takeaway: we can spend so much of our time responding to all that happens around us that nothing left remains to think, to learn, to give one task our complete and utter attention. So, if you focus on any one thing in this post, hear me now!

The only way for any of us to keep up, to stay relevant, to stay attentive—the only way for any of us to remain involved in the world’s many happenings is to be intentional in taking care of ourselves. So go give your back some much-needed TLC!

6. Giving Ourselves Permission to Explore What's Possible

Teresa concluded our panel with an important message about permission. The permission to try something new. The permission to make mistakes. The permission to reconsider expectations. The permission to pursue the path that matters most to us.

In the classic thought exercise, she reflected on what advice she might give her seven-year-old self, the version of her still navigating an endlessly vast world, the version of her living freely before the imposition of expectations about who she should—who she had no choice but to—become. Teresa’s message to her younger self was wonderfully simple: laugh, cry, love. Dare to dream. And be who you are—not who anyone else demands you to be.

And I think this message connects beautifully to one of the main takeaways from our panel: that the stories we consume and the stories we tell influence how we see the world. Perhaps, then, some of the stories we’ve carried about—and through—our careers deserve another look, too. Perhaps giving ourselves permission to explore what’s possible means pushing ourselves to consider ideas we might have dismissed years, months, even mere days ago.

Like the saying goes: Shoot for the moon, because even if you miss, you’ll land among the stars.

Sharks and bathtubs, Aladdin’s lamp, hammers and screws, cars and seatbelts, mysterious back pain! Which of these ideas gets you thinking differently about what’s possible?


Dima Ghawi is the founder of Rise Beyond™, a global leadership development company that helps individuals and organizations build resilient, future-ready leaders. Through transformational keynote speeches, leadership development programs, executive coaching, and her global leadership community, Dima has empowered thousands of professionals around the world to expand their leadership potential, navigate change with confidence, and turn challenges into opportunities for growth.

Learn more at DimaGhawi.com, RiseBeyond.pro, ToolKit.RiseBeyond.pro, and BreakingVases.com.



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How to Stay Relevant in a Changing World

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How to Stay Relevant in a Changing World

It feels like almost every week there is something new changing the way we work. Every time I think it might slow down, it seems to speed up. Could we get a minute to catch our breath?

A new AI tool launches. A company restructures. Suddenly, a skill we barely knew existed is something everyone expects us to understand. Underneath all of that change is a question many professionals are thinking about: How do we make sure we stay relevant?

That was the question behind our recent Leadership & Lattes™ panel discussion, How to Stay Relevant in a Changing World. On September 25, I was joined by Melissa Ott, President of Pelican Credit Union, and Maggie Spell, Chief Human Resources Officer at Jones Walker, to talk about what they are seeing inside their organizations and what professionals can do to prepare for a workplace that is becoming harder to predict.

AI is part of the picture, but staying relevant takes a little more than just learning the latest tool. It also takes building trust, staying curious, and finding ways to meaningfully contribute as our work changes.

None of us pretended to know exactly what work will look like five or ten years from now. We just don't. If anyone tells us they know exactly what the workplace will look like in 2030, I would have a few follow-up questions. What we can do is become more prepared for change by continuing to learn, strengthening the skills that help us think, communicate, connect, and lead, and becoming more intentional about the value we bring.

Here are four ways we can prepare for what comes next.

1. Let AI Do the Heavy Lifting, Not the Thinking.

AI is a useful assistant. It can organize information, create a first draft, analyze data, improve a presentation, and take repetitive work off our plates. That gives us something valuable back: time.

The more interesting question is what we do with that time. If AI saves us two hours, do we use those two hours to think more strategically, solve a problem, build a relationship, coach someone, or finally work on the project that has been sitting on our list so long it practically has seniority?

At the same time, we cannot become so dependent on the tool that we stop using our own judgment. One example shared during the panel involved AI producing an employment-related answer that sounded completely convincing but could have led to a serious legal mistake. The value came from the human being who had enough knowledge and experience to recognize that something was wrong.

That is a capability worth protecting. We can use AI to make our work better and faster while still bringing our experience, context, common sense, and human judgment into the process. Sometimes the smartest thing we can say after reading an AI response is, “That does not sound right.”

2. People Skills Just Got More Valuable

Technical skills may get us into the room, but human skills help us lead the room.

AI can help us prepare the presentation, improve our talking points, and catch the typo we somehow missed after three proofreads. Then someone asks a question we were not expecting, a disagreement surfaces, or a conversation suddenly becomes uncomfortable. That is where our ability to think, listen, communicate, read the room, build trust, and make a judgment call becomes visible.

As technology becomes more capable, these human capabilities become even more valuable. Communication, critical thinking, empathy, curiosity, resourcefulness, relationship building, and sound judgment are what help us stand out when everyone has access to many of the same tools.

The advantage may come less from knowing the latest technology first and more from knowing how to combine technology with distinctly human strengths.

3. Curiosity Is a Competitive Advantage

Curiosity is a habit worth building into our workday.  It would be nice to say, “I learned what I needed to learn. I'm good now”, but the workplace is changing too quickly for us to reach that point.

Learning has to become part of how we work. That could mean experimenting with a new tool, understanding what is changing in our industry, learning from another department, asking what skills will matter next, or volunteering for something that stretches us beyond what feels comfortable.

We also talked about how easy it is to wish everything would settle down for a while. No new platform, no restructuring, no AI update, no new workplace trend, no new “must-have” skill. Just six peaceful months where everyone leaves us alone.

Apparently, change did not receive that request.

So the more useful question becomes: What do we need to understand, learn, or do differently because things are changing? That gives us something we can actually work with. We may have very little control over how quickly the workplace evolves, but we have far more control over whether we remain curious enough to evolve with it.

4. Want More Job Security? Add More Value.

We can’t predict every change coming to our jobs or industries. If we could, career planning would be a lot easier. But we can keep learning and finding useful ways to contribute.

That doesn’t mean saying yes to everything or adding ten more things to an already full plate. It could mean solving a problem that keeps slowing everyone down, jumping in and sharing something useful with a colleague, or learning a skill that helps you work better. The professionals who remain curious and keep looking for ways to contribute give themselves more options.

We don’t need the whole future figured out to take a useful next step and can instead start with one question:

Where can you bring more creativity, curiosity, and value?


Dima Ghawi is the founder of Rise Beyond™, a global leadership development company that helps individuals and organizations build resilient, future-ready leaders. Through transformational keynote speeches, leadership development programs, executive coaching, and her global leadership community, Dima has empowered thousands of professionals around the world to expand their leadership potential, navigate change with confidence, and turn challenges into opportunities for growth.

Learn more at DimaGhawi.com, RiseBeyond.pro, ToolKit.RiseBeyond.pro, and BreakingVases.com.

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Nervous to Present? Let’s Fix That!

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Nervous to Present? Let’s Fix That!

“What if I forget what I want to say? What if my voice shakes? What if I embarrass myself?”

These are some of the most common concerns I hear when people talk about their fear of public speaking. For some, the anxiety starts days before a presentation. For others, it shows up the moment they walk into the room and realize that everyone is looking at them. Their heart starts racing, their breathing changes, and suddenly they become very aware of their voice, their hands, where they are standing, and whether they are saying the “right” thing.

Then the thoughts start. What if I mess this up? What if I forget everything? What are they thinking about me?

Telling ourselves to “just be confident” usually does not make those thoughts disappear. What helps more is having practical tools we can use when the nervousness shows up. Over the years, I have found that a few simple practices can make public speaking feel much more manageable.

Start With a Thoughts Detox

Before a presentation, take a few minutes to pay attention to what you are telling yourself. Write down the thoughts that are running through your head, whether they are “I’m going to forget everything,” “I’m not good at public speaking,” “Everyone is going to notice how nervous I am,” or “I’m going to embarrass myself.”

Then go back and write what you want to tell yourself instead. “I’m going to forget everything” might become, “I don’t have to remember every word. I know my main points.” “I’m not good at this” might become, “I have done difficult things before, and I can do this too.” “Everyone is going to judge me” might become, “I have something valuable to share.”

I call this a Thoughts Detox. The goal is not to pretend the nervous thoughts are not there. It is to notice them and intentionally replace them before they start taking over. Sometimes the conversation creating the most anxiety is the one happening inside our own heads.

Stop Trying to Memorize Every Word

One of the biggest mistakes I see people make is trying to memorize their entire presentation. The thinking is usually, If I can memorize exactly what I am going to say, I will feel more confident. In reality, it can create even more pressure because the moment you forget one sentence, you may start worrying that everything else is going to disappear too.

Instead, create a simple one-page outline that reminds you of the flow. You can use a few words, symbols, or even emojis to help you remember what comes next. An outline might look something like: opening question, data, story, key message, audience question, practical tool, and closing.

You already know the material. The outline is simply there to guide you. There is much more freedom in knowing where you are going than trying to remember every single word you planned to say.

Use Your Breathing to Calm Your Body

Fear of public speaking does not only happen in our minds. Our bodies respond too. Our heart starts racing, our muscles tighten, and our breathing can become faster and more shallow.

One simple technique that can help is the 4-4-4-4 breathing exercise. Inhale for four counts, hold for four, exhale for four, and hold again for four. Then repeat the cycle a few times.

You can do this before walking into the room, while sitting in your car, backstage, or even quietly at your seat before a meeting begins. It gives your body a chance to settle before you ask it to perform.

Create a Pre-Presentation Routine

I am a big believer in creating a routine before an important presentation. It does not need to be complicated. You might listen to music that helps you feel grounded, read a few affirmations out loud, take a short walk, or spend a few minutes visualizing yourself walking into the room, starting your presentation, connecting with the audience, and finishing successfully.

If possible, visit the room before your presentation. Stand where you will be standing, look at the screen, walk around the space, and check the microphone or technology. When the presentation starts, there is already enough happening. Making the environment familiar can remove one more source of uncertainty.

Over time, these small practices can become part of your personal routine and help signal to your brain that you are prepared and ready to begin.

Prepare a Question for the Beginning

The first 30 to 60 seconds of a presentation can sometimes be the hardest. You have just walked to the front of the room, everyone is looking at you, and your heart may still be racing.

One thing that can help is preparing an open-ended question for the audience. You might ask, “How many of you have experienced this?” or “What has been your biggest challenge with this?” or “When you hear this topic, what immediately comes to mind?”

While people are thinking and responding, you get a moment to breathe, look around the room, and settle in. It also immediately creates engagement. Instead of feeling like you are performing at the audience, you start having a conversation with them.

Record Yourself and Ask for Real Feedback

Most of us do not enjoy watching ourselves on video, but recording yourself can be one of the best ways to improve. Practice your presentation, record it, and then watch it back. Pay attention to your pace, your voice, your body language, and the moments when your energy changes. Notice where your message is clear and where it may need more work.

You can also use AI to help you review your presentation. Instead of asking, “Is this good?” ask for critical feedback. You might say, “Think like an executive sitting in my audience. Where am I losing your attention? What is unclear? What should I simplify? What would make this presentation stronger?”

You can ask a trusted colleague the same questions. The goal is not simply to hear that you did a good job. The goal is to discover what you can improve before you are standing in front of the actual audience.

Practice also makes the experience more familiar. When you have already worked through the presentation several times, the real presentation no longer feels like the first time you have ever done it.

Take Care of the Small Things

Sometimes the things that increase our anxiety have very little to do with the presentation itself. The technology is not working, we cannot find the clicker, our throat is dry, our shoes hurt, or we had too much coffee and now our heart is racing even faster.

Those details matter. Arrive early, check the technology, have a backup of your presentation, wear something you already know is comfortable, and keep water, tissues, and cough drops nearby. Think about what you eat and drink beforehand as well. If caffeine tends to increase your anxiety, consider skipping it before you speak. A filling, healthy meal and something like mint, chamomile, or lemon tea may work better for you.

Preparation is not only about knowing your content. It is also about taking care of the small things so they do not become unnecessary distractions when you are trying to focus on your audience.

Make the Presentation About the Audience

This may be the most important shift of all. When we are nervous, our attention naturally turns inward. We start wondering how we look, how we sound, whether people noticed a mistake, and what everyone is thinking about us.

Instead, try shifting your attention toward the people in front of you. Ask yourself, “How can I help them? What do I know that they need to hear? What value can I give them today?”

That changes the purpose of the presentation. You are no longer standing in front of the room trying to prove that you are a good speaker. You are there because you have something to give, whether that is an idea, a solution, a new perspective, useful information, or a story that can help someone see something differently.

When we focus less on how we are being perceived and more on the value we are there to share, public speaking can begin to feel very different.

You Can Be Nervous and Still Be Effective

You may still feel nervous before your next presentation. Your heart may still race, you may forget something, or your voice may shake for the first few seconds. None of that means the presentation has failed.

Every time you speak, you learn something about yourself. You discover what works, what helps you settle in, how to recover when something does not go exactly as planned, and what you want to do differently next time.

The goal is not to become fearless. The goal is to have tools that help you manage the fear so it does not stop you from sharing what you have to say.

Before your next presentation, instead of telling yourself, “I can’t do this, what if I embarrass myself?” try instead asking, “What can I do to support myself when the nerves show up?”

That is a much more useful place to begin.


Dima Ghawi is the founder of Rise Beyond™, a global leadership development company that helps individuals and organizations build resilient, future-ready leaders. Through transformational keynote speeches, leadership development programs, executive coaching, and her global leadership community, Dima has empowered thousands of professionals around the world to expand their leadership potential, navigate change with confidence, and turn challenges into opportunities for growth.

Learn more at DimaGhawi.com, RiseBeyond.pro, ToolKit.RiseBeyond.pro, and BreakingVases.com.

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When What Worked Stops Working

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When What Worked Stops Working

You know that moment when you realize something that used to work… doesn’t anymore? Your organization has always been able to attract great people, and suddenly recruiting feels harder. Employees who once seemed engaged have become quieter. Customers are asking for things you never had to think about before. AI has entered the conversation, and everyone has an opinion about what it will mean, while no one really knows exactly how it will change the way we work.

Sometimes there isn’t one dramatic event you can point to. Things simply start to feel different. The conversations change. The energy shifts. Expectations evolve. What used to feel predictable becomes uncertain, and the approaches you once relied on no longer produce the same results.

As leaders, our instinct is often to fix it. We want a plan, we want answers, and we want to know what we need to do to get everyone moving forward again. But sometimes what we are experiencing is bigger than a problem to solve. Sometimes, we are experiencing a shatter—the moment when the old way can no longer carry us into what comes next.

The Shatter

A shatter can happen suddenly through a merger, a new CEO, a major restructuring, the loss of an important customer, an economic downturn, a new competitor, or a technology that changes the way an entire industry operates. These are the disruptions we recognize because there is usually a clear before and after. Something happened, and we know the organization has changed because of it.

But not every shatter arrives with an announcement. Sometimes it happens one small crack at a time. Trust begins to erode, your strongest employees stop contributing ideas, people are exhausted but reluctant to say it, customers quietly begin looking elsewhere, or leaders become increasingly removed from what employees are actually experiencing. On paper, everything may still look fine—until one day it isn’t.

That is one of the challenges of disruption. We tend to notice the crash, but we are much less likely to notice the cracks that came before it. By the time the shatter becomes impossible to ignore, the conditions that created it may have been developing for months or even years.

Every Organization Has a Vase

If you have heard me speak or read Breaking Vases, you know that the vase has been part of my story for a long time. Growing up, it came to represent the expectations and limitations surrounding me: who I was supposed to be, how I was supposed to behave, and what my life was supposed to look like. There was already a shape waiting for me, and my job was to fit inside it. Eventually, I had to find the courage to break that vase and begin creating a life beyond the expectations that had defined me.

Years later, after working with leaders and organizations around the world, I began to see the same pattern in a completely different context. Organizations have vases too. Their vases are built from assumptions, habits, systems, hierarchies, traditions, and unwritten rules that define how things are supposed to work.

You can often hear the organizational vase in everyday conversations: “This is how we’ve always done it.” “That will never work here.” “Leadership will never go for that.” Or my personal favorite, “Let’s wait until things settle down.”Whenever I hear that one, I find myself wondering when exactly we expect that to happen. There will always be another change coming, another challenge to navigate, or another expectation that requires us to think differently.

Many of these structures and ways of working may have served the organization extremely well. In fact, that is often why we hold onto them. They helped create the success we have today. But something can serve us for years and still reach a point when it no longer serves where we are going. That is where leaders can get stuck: we become so loyal to what worked that we stop questioning whether it still works.

The Shatter Has a Way of Exposing Things

Here is what I have learned about disruption: it has a way of bringing things to the surface. A major change may reveal that employees don’t trust leadership nearly as much as leadership thought they did. A restructuring may expose communication problems that have existed for years. Increased turnover may force us to acknowledge that people were disengaged long before they started leaving. A new competitor may reveal that we stopped listening closely enough to our customers because we became comfortable with our own success.

Those problems did not necessarily begin with the disruption. The disruption simply made them harder to ignore. The cracks that were easier to overlook when business was predictable suddenly become visible when the organization is under pressure.

That is why I believe there can be tremendous value in the shatter, even when we would never have chosen it. The shatter gives us information. It helps us see what is working, what is weakening, what is strong enough to carry forward, and what we may have outgrown. It forces us to question assumptions that may have gone unchallenged for years. Disruption may be uncomfortable, but if we are willing to pay attention, it can also be incredibly revealing.

Why We Want to Put the Vase Back Together

When something shatters, our instinct is often to pick up the pieces and try to put them back where they were. We want things to feel normal again. We want the uncertainty to end, the team to settle down, the market to stabilize, the change initiative to finish, and everyone to get back to work. There is comfort in the familiar, especially when everything around us feels uncertain.

But I have learned something from breaking vases: the goal is not always to put the same vase back together. Sometimes the disruption is showing us that we have outgrown the shape we were trying so hard to preserve.

The world that created our old ways of working has changed. Our employees have changed. Our customers have changed. Technology has changed. Expectations have changed. And hopefully, we have changed too. Trying to recreate exactly what existed before may feel safe, but it can also keep us anchored to a reality that no longer exists.

This is why one of the most important questions leaders can ask after disruption is not simply how we get back to where we were, but what this moment is asking us to become. That question requires us to look beyond recovery and begin thinking about possibility. It shifts our attention from restoring the past to considering what deserves to come with us into the future.

Don’t Rush to Pick Up the Pieces

I have broken enough vases—literally and figuratively—to know how tempting it is to immediately start rebuilding. Leaders are rewarded for action. We solve problems, make decisions, create plans, and move things forward. When something goes wrong, people look to us and ask what we are going to do, and we feel pressure to have an answer.

Yet the moments immediately following disruption may be exactly when we need to resist the urge to move too quickly. Before we decide what comes next, we need to understand what just happened. We need to examine what the shatter revealed about our organization, which assumptions we are still carrying, what deserves to come with us, what we have outgrown, and what possibilities we can now see that were hidden when the vase was still intact.

This is where resilience begins. Resilience allows us to stand in uncertainty long enough to learn from it. It gives us the capacity to recover, adapt, and ultimately reinvent rather than automatically recreating what existed before. Every leader and every organization will experience a shatter at some point. We cannot always control when it comes or what causes it, but we have tremendous influence over what happens afterward.

The shards give us information about what held, what cracked, and what we may have been unable—or unwilling—to see before. If we rush to sweep them away or immediately glue everything back together, we risk missing what the disruption was trying to show us.

That is why there is an important space between the shatter and whatever comes next: the pause. It is the space where we make sense of what happened, listen more closely, challenge old assumptions, decide what deserves to move forward with us, and begin to see possibilities that may not have been visible before.

What we do in that pause matters. It can determine whether we simply recover from disruption or use what it revealed to begin the much more meaningful work of reinvention.


Dima Ghawi is the founder of Rise Beyond™, a global leadership development company that helps individuals and organizations build resilient, future-ready leaders. Through transformational keynote speeches, leadership development programs, executive coaching, and her global leadership community, Dima has empowered thousands of professionals around the world to expand their leadership potential, navigate change with confidence, and turn challenges into opportunities for growth.

Learn more at DimaGhawi.com, ToolKit.RiseBeyond.pro, and BreakingVases.com.

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Remember When You Loved Leading?

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Remember When You Loved Leading?

There are seasons when leadership feels energizing. You see possibilities, enjoy developing people, and feel excited about what your team can accomplish together. Then there are seasons when leadership just feels… heavy.

The decisions keep coming. Someone always needs something. You are navigating competing priorities, difficult conversations, changing expectations, and problems you never anticipated. You spend so much time taking care of what everyone else needs that somewhere along the way, the part of leadership you once enjoyed can begin to disappear. You may even find yourself wondering, “Do I still want to lead?”

If you have ever felt that way, you are probably in good company. Leadership can be incredibly meaningful, but carrying responsibility for people, performance, and outcomes can also take a toll. The question becomes: How do we reconnect with the part of leadership that once energized us?

One helpful place to start is with the difference between the passion mindset and the craftsman mindset. The passion mindset asks, “What can this work give me?” while the craftsman mindset asks, “What can I bring to this work?” That distinction can change the way we experience leadership.

When we focus primarily on whether leadership is fulfilling us, motivating us, or giving us what we hoped it would, difficult seasons can quickly make us question whether we still belong in the role. The craftsman mindset shifts our attention toward contribution. We begin thinking about what we are building, who we are developing, what we are learning, and the difference we have the opportunity to make.

Ironically, reconnecting with what we can give to leadership can help us rediscover what we once loved about it. Here are three places to begin.

1. Invest in Your Own Development

Leaders spend an enormous amount of time developing other people, yet one of the easiest things to neglect is our own development. When leadership begins to feel repetitive, frustrating, or exhausting, growth can bring new energy into it.

Work with a coach. Find a mentor. Attend a leadership program. Read something that challenges the way you think. Have conversations with leaders who are navigating challenges similar to yours. Development gives us something leadership desperately needs: perspective. It pulls us out of the endless cycle of meetings, emails, decisions, and problems and gives us an opportunity to examine how we are leading, what is working, and what may need to evolve.

Consider when you last intentionally invested in becoming a better leader. Sometimes we fall out of love with leadership because we have stopped growing inside it. Learning exposes us to new ideas, gives us new tools to try, and challenges assumptions we may not even realize we are carrying. When we begin seeing ourselves grow again, leadership can start feeling different too.

2. Stop Carrying Everything Yourself

There is a trap that many capable leaders fall into: because we can do something, we assume we should do it. We answer the question, fix the problem, take on the project, jump into the details, and rescue the deadline. Eventually, leadership starts feeling like an endless collection of responsibilities.

Delegation creates space for leaders to focus on the work that truly requires their attention, but its value goes much further than simply getting tasks off our plates. Delegation gives other people the opportunity to grow. A responsibility you continue to hold may be exactly the opportunity someone on your team needs to learn, stretch, build confidence, and demonstrate that they are ready for more.

That changes the question from “What can I take off my plate?” to “What am I holding onto that could become someone else’s opportunity to grow?” It is a very different way to think about delegation.

Our role as leaders is not to prove how much we can carry. It is to build the capability of the people around us. Sometimes falling back in love with leadership begins with letting go of responsibilities we were never meant to carry alone and experiencing the satisfaction of watching someone else rise because we trusted them with the opportunity.

3. Reconnect With People

When leadership gets busy, it can become surprisingly transactional. Meetings become agendas, conversations become updates, and our attention shifts toward projects, deadlines, performance issues, and decisions. Yet so much of the meaning we find in leadership comes from the people we have the opportunity to influence, develop, and support.

Reconnecting does not require another initiative on the calendar. It can be as simple as having a conversation without an agenda, asking someone what they are excited about, celebrating progress that might otherwise go unnoticed, taking the team for coffee, creating opportunities to laugh together, or spending a little more time getting to know the person behind the role.

That connection matters outside our organizations as well. Spending time with other leaders can give us perspective that is difficult to find when we stay inside our own organizational bubble. Attend an event, join a professional community, and build relationships with people with whom you can talk candidly about what leadership actually feels like—the rewarding parts, the frustrating parts, the mistakes, the doubts, and the lessons learned along the way.

I have seen the value of this within the Rise Beyond™ community , where leaders from different industries and backgrounds come together to develop their skills, exchange perspectives, and connect with other forward-thinking leaders. Being around people who are learning, questioning, sharing ideas, and thinking about what is next can bring fresh energy and perspective to our own leadership.

Leadership can become isolating when we convince ourselves that we are supposed to have everything figured out. Connection reminds us that we can learn alongside others, benefit from their experiences, and continue expanding the way we think about leadership.

Maybe You Haven’t Fallen Out of Love With Leadership

Maybe what you are experiencing is not a loss of passion for leadership at all. You may simply be tired, carrying too much, or spending so much time solving problems that you have lost sight of the people you are developing and the difference you are making. Leadership may have gradually become something you are constantly doing rather than something you are intentionally building.

That is where the craftsman mindset becomes so valuable. Instead of measuring leadership by what it is giving us at this particular moment, we can look at what we are creating through it. Our leadership can build stronger teams, develop confidence in others, shape healthier cultures, prepare future leaders, and leave organizations better because of the way we chose to lead. Those contributions are easy to lose sight of beneath the deadlines, meetings, difficult conversations, and never-ending demands of leadership.

Leadership will never feel rewarding every day. There will be difficult people, exhausting seasons, disappointing outcomes, and days when the responsibility feels heavier than the reward. Fulfillment often comes from remembering why the work matters, who we are becoming through it, and who we are helping others become along the way.

Continue developing yourself. Create opportunities for others to grow. Surround yourself with people who challenge your thinking and expand your perspective. Stay curious about the leader you are becoming. And when leadership starts to feel heavy again, return to the question at the heart of the craftsman mindset: What can I bring to this work?

The answer may help you reconnect with something you thought you had lost: your love for leading.

Dima Ghawi is the founder of Rise Beyond™, a global leadership development company that helps individuals and organizations build resilient, future-ready leaders. Through transformational keynote speeches, leadership development programs, executive coaching, and her global leadership community, Dima has empowered thousands of professionals around the world to expand their leadership potential, navigate change with confidence, and turn challenges into opportunities for growth.

Learn more at DimaGhawi.com, ToolKit.RiseBeyond.pro, and BreakingVases.com.

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6 Generations, 1 Workplace. Let's Make it Work!

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6 Generations, 1 Workplace. Let's Make it Work!

Walk into almost any leadership meeting today and eventually the conversation turns to generational differences. Younger employees do not want to work the way previous generations did. They expect frequent feedback, question long-standing practices, and want greater flexibility. Meanwhile, younger employees may see experienced leaders as resistant to change, attached to hierarchy, or unwilling to rethink how work gets done.

These differences can be easy to joke about or blame. But for leaders, they have real consequences for engagement, retention, succession, innovation, culture, and performance.

Today, many organizations have four generations working alongside one another. Baby Boomers carry decades of institutional knowledge. Gen X holds many senior leadership positions. Millennials represent a growing share of managers and executives. Gen Z is entering the workplace with expectations shaped by a dramatically different world.

The leadership challenge is clear: How do we bring together people shaped by different experiences and enable them to succeed together?

We Have Been Complaining About Younger Generations for Thousands of Years

During a recent Rise Beyond™ webinar on engaging teams across generations, I shared a quote describing young people as reckless and leaving little hope for the future. Participants guessed Millennials, Gen Z, and even Baby Boomers.

The quote dates to approximately the 8th century BCE.

Apparently, complaining about “young people today” is one of humanity’s longest-running traditions.

The humor carries an important lesson. Every generation tends to evaluate the next through the lens of its own experience. We compare other people’s behavior to the rules that shaped our careers, our definition of professionalism, our relationship with authority, and our expectations of work. When their behavior does not match those rules, we assume they are the problem.

Effective leaders replace that judgment with curiosity. Instead of asking, “What is wrong with this generation?” ask, “What shaped the way they see work?”

That one question can change how we lead.

A Generation Is More Than a Birth Year

Generational labels give us a useful starting point, but birth year tells only part of the story. Political events, economic conditions, social norms, technology, education, family structures, and cultural expectations all influence how people view work, authority, loyalty, security, and opportunity.

For global leaders, this distinction is especially important. Two employees born in the same year—one raised in Jordan and another in the United States, or one in India and another in France—may share a generational label while having very different experiences and expectations.

This is why leaders should consider the political, economic, social, and technological environment that shaped people. Generational categories give us clues. Context gives us understanding. And understanding helps us lead the individual rather than the stereotype.

Turn Generational Differences Into an Advantage

One of the greatest opportunities in a multigenerational workplace is that every generation brings something the others need.

Experienced employees carry organizational wisdom, judgment, relationships, historical perspective, and lessons earned over decades. Younger employees bring perspectives shaped by emerging technology, changing customer expectations, new communication patterns, and different approaches to solving problems.

Yet organizations are often challenged in connecting the two.

Traditional mentoring usually assumes knowledge flows in one direction: the experienced employee teaches the younger employee. Imagine expanding that model so learning moves both ways. The goal is to create an exchange where experience informs new thinking and new thinking challenges assumptions that may no longer serve the organization.

That combination can become a competitive advantage. Organizations can preserve valuable wisdom while gaining the perspectives they need to evolve.

We Have More in Common Than We Think

For all the attention we give generational differences, people across generations share many of the same fundamental needs. They want respect. They want to contribute. They want opportunities to grow. They want their ideas taken seriously. They want meaningful work, fairness, and the sense that what they do matters.

What differs is often how those needs are expressed.

One employee experiences respect through autonomy. Another experiences it by being included in important conversations. One values direct feedback, while another wants their experience acknowledged. One sees growth as a promotion, while another sees it as learning a new skill or taking on a new challenge.

Effective leaders create shared expectations for the organization while learning what brings out the best in the people they lead.

And that requires leaders to examine something we often overlook: our own generational lens.

Your Leadership Style Was Shaped by a Generation Too

We spend a great deal of time trying to understand younger generations. Leaders should be equally willing to examine themselves.

Our ideas about professionalism, loyalty, working hours, communication, hierarchy, and career progression did not appear out of nowhere. They were shaped by the world in which we entered the workforce and the leaders who taught us how work was supposed to be done.

Some of those lessons remain incredibly valuable. Others may have been built for a workplace that has changed.

This creates an important question for every leader:

Which of my leadership expectations are timeless, and which were shaped by the era in which I learned to lead?

The ability to answer that question will become even more important. Gen Alpha will eventually enter the workforce. Artificial intelligence is already changing how work gets done. Careers, communication, customer expectations, and organizations will continue to evolve.

Our responsibility as leaders is to evolve with them while carrying forward the wisdom worth keeping.

Honor What Came Before. Build What Comes Next.

Every generation has helped shape the workplace we have today. Baby Boomers and the generations before them built much of the organizational foundation we stand on. Gen X challenged assumptions about loyalty, independence, and careers. Millennials pushed organizations to think differently about purpose, development, feedback, and flexibility. Gen Z is already influencing how we think about stability, technology, communication, and the employee experience.

Each generation brings something worth learning from.

The opportunity for leaders is to bring those strengths together—to preserve experience, invite new perspectives, challenge outdated assumptions, and create workplaces where people across generations can contribute at their best.

The future of work belongs to organizations that can turn different experiences, perspectives, and strengths into collective advantage.

Which leaves us with a question every leader should consider:

Are you leading the people you have today—or are you still leading based on the workforce you entered years ago?


Dima Ghawi is the founder of Rise Beyond™, a global leadership development company that helps individuals and organizations build resilient, future-ready leaders. Through transformational keynote speeches, leadership development programs, executive coaching, and her global leadership community, Dima has empowered thousands of professionals around the world to expand their leadership potential, navigate change with confidence, and turn challenges into opportunities for growth.

Learn more at DimaGhawi.com, RiseBeyond.pro, and BreakingVases.com.

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Four Generations Walk Into a Workplace…

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Four Generations Walk Into a Workplace…

Four generations can walk into the same workplace, sit in the same meeting, hear the same message, and walk away with very different interpretations of what just happened.

One may see staying late as a sign of commitment. Another may see getting the work done efficiently and leaving on time as equally committed. One may believe respect means honoring hierarchy and experience. Another may believe respect means being invited to challenge an idea. One may value stability and longevity, while another is already thinking about growth and what comes next.

The differences we see at work did not appear out of nowhere. Each generation was shaped by a different economic, social, technological, and cultural environment. Those experiences influenced what people learned about work, loyalty, authority, communication, security, and success.

Of course, generations are not personality types. Not every Baby Boomer, Gen Xer, Millennial, or Gen Zer will think or behave the same way. But understanding what may have shaped each generation gives leaders valuable context—and can replace judgment with curiosity.

So, what might each generation be bringing through the door when they come to work?

Baby Boomers

Baby Boomers often entered organizations during an era when hard work, loyalty, and longevity were closely connected. Many were taught that commitment meant showing up, working hard, paying their dues, and building a career over time. Work could become a significant part of identity, and loyalty was often expected to move in both directions between employee and employer.

There is enormous value in that perspective. Many Baby Boomers carry institutional knowledge, historical context, professional relationships, and judgment that took decades to develop. The leadership challenge is ensuring that this experience is valued, shared, and transferred rather than unintentionally pushed aside in the rush toward what is new.

Gen X

Gen X experienced a different workplace. Many watched large-scale layoffs, globalization, outsourcing, and corporate restructuring weaken the traditional promise of employer-employee loyalty. That experience contributed to a generation that often values independence, flexibility, self-reliance, and results. Many Gen X leaders also find themselves in a demanding life stage, simultaneously carrying significant leadership responsibilities while supporting children, aging parents, or both.

For organizations, this raises an important question about how we define commitment. Are we evaluating experienced leaders based on their contribution and results, or are we still relying on outdated signals such as visibility, hours in the office, and constant availability?

Millennials

Millennials entered adulthood with yet another set of experiences. Many were told that education was essential to success while watching tuition and student debt climb dramatically. They came of age alongside rapid technological change, globalization, and the rise of social media. They also became known for asking a question that sometimes frustrates leaders: Why?

Yet “why?” can be an incredibly valuable question. Why do we follow this process? Why does this meeting exist? Why must this work happen this way? Why are we measuring this? A leader can hear those questions as challenges to authority, or as invitations to examine assumptions that may have gone unquestioned for years.

Millennials also tend to place significant value on growth, development, feedback, flexibility, and meaningful contribution. For senior leaders, the implication is significant. Talented employees increasingly want to understand where they are going, what they are learning, and how their work connects to something larger. Organizations that leave development entirely to an annual performance review may discover that their best people are having career conversations somewhere else.

Gen Z

Then there is Gen Z, a generation shaped by almost constant access to information and repeated exposure to instability. Economic uncertainty, global conflict, school violence, social unrest, climate concerns, a pandemic, and rapidly changing technology have all been part of their formative years.

This helps explain an interesting tension. Gen Z may be willing to challenge traditional workplace practices while simultaneously wanting clarity, structure, security, and stability. They are often described as “digital natives,” but leaders should be careful with that assumption. Comfort with social media does not automatically translate into proficiency with every workplace technology or professional skill.

They may also need leaders who deliberately invite their thinking. A quick “Any questions?” at the end of a meeting may not be enough. Questions such as “What are you seeing that we might be missing?” “What would you do differently?” and “Tell me more about your thinking” can create space for perspectives that might otherwise remain unheard.

Four Generations. One Leadership Opportunity.

Every generation brings something shaped by the world it experienced: wisdom earned over decades, independence developed through uncertainty, a willingness to question established practices, or a perspective formed in a world of constant change.

Imagine what becomes possible when those strengths are brought together.

The opportunity for leaders is to become curious about what sits behind the behaviors they see. When someone approaches work differently than you would, ask what might have shaped that perspective. When someone values something you do not, explore why it matters to them. When a generation challenges a workplace practice that has existed for years, consider whether the practice still serves the organization.

Because leading a multigenerational workforce requires more than knowing the labels. It requires understanding the experiences behind them and creating an environment where the wisdom of one generation can strengthen the perspective of another.

Four generations have walked into the workplace.

The question is whether we know how to bring out the best in all of them.


Dima Ghawi is the founder of Rise Beyond™, a global leadership development company that helps individuals and organizations build resilient, future-ready leaders. Through transformational keynote speeches, leadership development programs, executive coaching, and her global leadership community, Dima has empowered thousands of professionals around the world to expand their leadership potential, navigate change with confidence, and turn challenges into opportunities for growth.

Learn more at DimaGhawi.com, RiseBeyond.pro, and BreakingVases.com.

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AI: Friend or Enemy?

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AI: Friend or Enemy?

The following principles can help you build a healthier, more productive partnership with AI while strengthening the leadership qualities that no technology can replace.

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5 Tips For Leading During a Difficult Economy

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5 Tips For Leading During a Difficult Economy

Over the course of my career, whether working with individuals, small businesses, or global companies, I’ve experienced my fair share of challenges and have had to also help others through difficult times. Out of everything I’ve learned, when it comes to leading effectively during uncertain times, I keep coming back to these five principles:

1. Put people first

Putting people above the bottom line is crucial for establishing healthy relationships with employees and building trust. We are all busy, but meeting with team members individually to check in and provide support is well worth the time. I know a manager who once had the difficult job of laying someone off. He didn’t want to do it, of course, but he had to. When he delivered the news, the employee began crying. Instead of acting uncomfortably, the manger paused and asked her if the job she had was one she truly loved. As it turns out, it wasn’t. They had a long conversation about what she was passionate about and discussed possibilities for how she could pursue a job she really enjoyed. He used his experience to help her reflect on what she wanted to do. He spoke with her years later, and she was filled with excitement as she shared how his guidance helped her. She was happy and had a job she loved. I think this shows that as leaders, we can put people first and strive to be a partner in our team members’ success, not just at our organization but as part of their overall career growth.

2. Communicate honestly and often

Some managers tend to avoid communicating when times are bad, but that’s exactly when the team needs to hear from their leaders most. When communicating with employees, be direct and transparent and share information as it is becomes available. Lack of communication, especially when an organization is undergoing change, will only lead to frustrations and gossip. I once worked with a client who decided to change their performance review policy without notifying employees. People were unaware of the new criteria, so they didn’t know that their performance score could be negatively affected. When they had their meeting and received a lower score, they were understandably upset. Leadership knew the team would disagree with the changes, and instead of communicating clearly and offering an opportunity to provide feedback, they handled the situation in a way that damaged trust and morale. This demonstrates that not only is honest communication best from the start, but continued and frequent communication is needed to keep everyone aligned. Importantly, providing a way for the team to share feedback shows employees that we are listening and that we care about how small and big decisions affect people on an individual level.

3. Create a sense of togetherness

We can only be successful as a team if we work together and if everyone takes ownership of their roles. It’s natural that motivation might waver during uncertain times, but we can inspire our team by focusing on the importance of everyone’s position and coming up with group goals that encourage teamwork and instill a sense of togetherness. When we look to the future as a team, everyone is more likely to feel empowered to take responsibility for their part. This reminds me of a story my friend told me recently. She’s a small business owner, and during the pandemic, she lost a lot of clients and many of her contracts were put on hold. The business was suffering, but she didn’t want to lay off any employees. She brought the whole team together and had an honest talk with them to share the reality of the situation and to present two options of how they could move forward: She would either have to let some team members go, or everyone, including herself, could agree to take a 20 percent pay cut with the commitment that everyone would keep their jobs and would receive their normal salary after the pandemic was over and the business recovered. The team agreed to the second option, and everyone kept their jobs. It’s a really great example that demonstrates how a team will come together and take ownership of their role when they see that their company treats them as more than a number. Their leader came to them with an alternative and showed that she truly valued them and didn’t want to make any cuts. As a result, the team was motivated to come together to not only keep their jobs but to support their co-workers and help the business survive. 

4. Follow up on promises

In good times and bad, we need to show our employees, our suppliers, and our customers that we are committed to following up on our promises. How we react when things are difficult will reveal our priorities and impact our business relationships. The COVID-19 pandemic challenged many companies to deliver on their promises and remain consistent with their brand values. Airlines in particular were forced to adapt to new procedures and protocols, and some did more than others. Airline companies always say that safety is a priority, and during the pandemic, that commitment took on a new meaning – to protect passengers’ health. There were some circumstances where I had to travel and was incredibly nervous to do so. When I browsed different airlines, it became obvious to me that some were remaining true to their brand promise of safety and others were not. Some companies went above and beyond from extra cleaning to keeping the middle seat open. Others couldn’t wait to pack the plane full of people. That really affected my brand loyalty because when things go wrong, I want to support the company that keeps their promises and puts me, as a customer, first. If we want our customers to come to us and not our competitors, we have to deliver on our commitments, even in turbulent times.

5. Take care of yourself

Self-care has been a really popular topic recently and for good reason. We cannot help others if we are not taking care of ourselves, and we cannot be effective leaders if we don’t prioritize balance. If we neglect sleep, eating well, exercise, mindfulness, and all of those things that support our emotional and physical health, we will easily run out of energy to handle challenges and lead our teams effectively. There was a time in my career where I put work above everything, including my health. I was working on a high visibility project that was extremely stressful; it was particularly challenging because I didn’t agree with some of the higher-level decisions, so I was being tested in many ways – personally and professionally. I neglected my personal health so much that I actually ended up in the hospital for three days, and guess what? I didn’t even get to complete the project. My priority was work, but ignoring my needs as a person meant that I wasn’t able to be a good leader. As leaders, we set an example for our team. If we are able to put our best foot forward and remain motivated, our employees will take inspiration from that. If we are drained and have a negative outlook, the team will pick up on this, and it will affect morale and the tone of the organization.

What about you? What tips have helped you to continue to forge ahead?


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization.

Reach her at DimaGhawi.com and BreakingVases.com.

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Influential Communication: Five Core Qualities That Make Leaders Heard

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Influential Communication: Five Core Qualities That Make Leaders Heard

Does it go without saying that influential communication is less about talking and more about creating connection, inspiring trust, and moving people toward meaningful action? Well, maybe it does go without saying—but perhaps it’s important to say it anyway. After all, every great leader recognizes that communication is the bridge between vision and impact. Throughout my years of coaching executives and guiding emerging leaders, I have witnessed that those who truly influence others share five core qualities—qualities that can be learned, exercised, and refined by anyone who desires to become a more influential communicator!

So, speaking of a bridge—let’s walk through exactly what it takes to build the pillars of support that uphold the bridge of influential communication!

1. Clarity

To little surprise: influential communication begins with clarity, because a clear message serves to eliminate confusion. (Otherwise, how else are people supposed to understand what we need them to say or do?) Leaders who cultivate clarity are leaders who create confidence in their teams!

To exercise clarity in communication, consider the following questions before speaking: What is my purpose? What outcome do I want to inspire? How do I want to deliver this message? When the message is focused, the words become powerful tools of leadership!

2. Confidence

Speaking of creating confidence among our teams, confidence is additionally the magnetic force that captivates people across our personal and professional lives. Importantly, however, confidence in communication must not emerge from ego but from self-awareness and preparation, else we risk displaying arrogance instead of stability!

To exercise confidence in communication, consider the following physical signals: maintain an open posture to signal trust; maintain consistent eye contact to signal respect (though consider varying cultural norms!); and speak with a calm tone to signal emotional intelligence. Conveying confidence in such a manner will both show conviction in whatever message we seek to get across while simultaneously inviting others to join the dialogue. After all, communication is a two-way street!

3. Credibility

As an influential communicator, we must also keep in mind that credibility is the foundation of trust. (I mean, think about it—how are we to meaningfully communicate with someone and embrace shared influence between one another without trusting the other person in the first place? Perhaps it’s just me, but I don’t take kindly to “advice” from those who don’t know me!) Consider, in other words, that people are more likely to follow (and respect) leaders whose words match their actions—not merely talking the talk but also walking the walk. People listen to leaders who display their expertise without hubris but with integrity.

To exercise credibility in communication, we ought to keep in mind the following: for one, do research before making a claim! Once equipped with education, we then can own our message—rather than being wishy-washy—and be transparent about our intentions (clarity and credibility are connected!). Credibility means speaking from experience, and when we don’t know the answer to a question or the solution to a conflict, we admit our lack of knowledge with honesty rather than shame. Authenticity improves influential communication!

4. Concision

Ah, concision—a core quality of influential communication that I myself struggle with time and time again! But influential communicators are those who respect time and attention, and embracing concision means delivering one’s message in a straightforward manner without unnecessary complexity. (Note the use of “unnecessary”! Concision doesn’t mean oversimplifying nuanced topics—it means not bogging down conversations with details that don’t matter.) Concise leaders command attention with ideas that resonate long after they are put into the world!

To exercise concision in communication, remember to remove clutter and focus on meaning. A precise message is a memorable message!

5. Compassion

Clarity, confidence, credibility, and concision are crucial, yes. But the most influential communicators lead with compassion. Many of us likely heard in our childhood that “words have power” when we said something unkind in the heat of an argument, a reminder that what we say can cut someone deep, and this saying is no less true now. Our words carry emotion, and with that emotion comes the power to choose empathy and deepen connection—or, to choose coldness and destroy it. (I imagine I don’t need to say which path we should travel down!) Without compassion, communication remains transactional rather than relational, meaning leaders must speak with care and understanding to ensure that people feel valued and heard.

Remember: compassion makes influential communication sustainable. And remember why: because compassion builds loyalty rooted in connection and trust. 

Becoming an Influential Communicator

Like all skills, the art of influential communication is a lifelong practice. Every presentation, every speech, every conversation offers an opportunity for us to exercise and refine these five qualities! When we embrace clarity, confidence, credibility, concision, and compassion, we will elevate not only our message but also everyone on the receiving end, because influential, communicative leadership begins when our words and our purpose align—when our message comes straight from the heart.

Now go forth, embrace these five core qualities of influential communication, and speak your truth into the world!


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. As the creator of the Next Level Leader framework, she empowers professionals to break barriers and elevate their leadership potential. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization. Reach her at DimaGhawi.com and BreakingVases.com.

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The Charisma Effect: Five Traits That Make a Captivating Leader

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The Charisma Effect: Five Traits That Make a Captivating Leader

When we hear the word “charisma,” some of us may think of a flirtatious vibe, others a person’s general aura, and still others the ability score from Dungeons & Dragons! I’m here to offer yet another layer to this often used but perhaps misunderstood word: charisma is the invisible energy that draws people in—the presence of personality that, in leaders, inspires trust and creates momentatum. To embody charismatic leadership necessitates beginning with authenticity in order to connect meaningfully with others, because a charismatic leader captivates people with their vision, lives with purpose, and brings out the best in those around them!

Anyone else interested in cultivating charisma that moves beyond a “vibe” and into power of genuine influence? Let’s walk through the five key traits that define charismatic leaders!

1. Substance Over Style—But Not without Vision!

Though colloquial usage of the term might suggest otherwise, charisma does not inherently equate to flashy style. (Though we should go forth and embrace whatever fashion choices we like!) When it comes to charismatic leadership, style may capture initial attention, but substance sustains respect. In other words: charismatic leaders let go of superficial emphasis on appearance and instead foreground integrity and reliability, keeping promises and aligning their actions with personal and professional values. By doing so, they strengthen credibility among their employees and develop impactful long-term influence!

Crucially, however, charismatic leaders are not without vision—they are effective communicators whose words paint a vivid picture of times to come and guide others to see where they belong in this future. Their talk inspires action through the intersection of logic and emotion, because charisma necessitates both qualities!

2. Become Emotionally Grounded

Again, though we may colloquially consider charisma to be linked to flirtation and charm, charisma—at its core—means that people recognize the confident energy surrounding a message. Charismatic leaders are those who are emotionally grounded, developing a confident presence that aligns tone, expression, and intention. From open body language that conveys warmth to eye contact that reveals sincerity, guiding others as a charismatic leader often produces instant connection through confidence! But this captivating confidence comes not from pride but from self-awareness. Leaders that are confident in their values as well as those of their organization are the leaders that radiate a calm, grounded presence. In doing so, the energy—the charisma—they cast empowers others to take concrete steps toward shared goals!

3. Connections from Humility & Compassion

When we consider charisma as presence of personality, it may seem counterintuitive to offer that true charisma blooms from humility. Meaningful influence as leaders stems not from control but from service! Charismatic leaders are those that elevate others and celebrate every contribution, from minor changes to major overhauls. Unsurprisingly, embracing humility encourages trust and loyalty to blossom amongst employees!

On a similar note, charisma cannot exist without compassion—indeed, “compassionless charisma” is a mere shell of what charisma can most fully mean and do. Charismatic leaders are those who remain in touch with their ability to empathize, making an intentional effort to understand the emotions of their team and in turn cultivating a work environment that prioritizes belonging. When everyone feels safe, everyone will thrive!

4. Embrace Self-Regulation

Not only are charismatic leaders emotionally grounded in their confidence, compassion, and humility, but they also possess great skill in emotional self-regulation. Born from emotional intelligence, self-regulation allows leaders to remain composed in high-stress situations and address challenges with insight instead of impulse. Practicing emotional self-regulation also produces leaders that are intentional listeners! Is it a surprise to any of us that listening is the foundation of influential communication from leader to employee? When our teams don’t feel heard, then they won’t be able to achieve their greatest potential. Charismatic leaders are those who listen attentively, valuing every voice in the room and taking time to process comments before responding. In doing so, they build strong relationships and foster improved collaboration!

5. Resilient Commitment to Growth & Optimism

Captivating leaders are also resilient, lifelong learners. “Charisma” is not a static quality—to practice charismatic leadership means continuously refining one’s skills, seeking constructive feedback, and remaining curious about our ever-changing world. And in the midst of this constant change, optimism provides hope and reminds teams that any obstacle can be transformed into an opportunity. Charismatic leaders know how to adapt, emphasizing that setbacks are life lessons, and they lead with the inspiring conviction that progress is always possible!

Becoming a Charismatic Leader

As I mentioned before: charisma is not static—with empathy and self-awareness, the seed of charisma will grow and blossom into a flower full of leadership potential. And when we as leaders both talk the talk and walk the walk, our energy will captivate others, because people gravitate to forces that make them feel inspired, understood, and empowered!


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. As the creator of the Next Level Leader framework, she empowers professionals to break barriers and elevate their leadership potential. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization. Reach her at DimaGhawi.com and BreakingVases.com.

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Holiday Team Building Activities

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Holiday Team Building Activities

Whether your small business gathers for simple festivities or a large team pot-roast, it is a wonderful idea to utilize the holiday season to increase employee engagement, interpersonal communication, and overall office morale.

Incorporate some of these fantastic holiday party ideas for your next company function!

1. Holiday Mapping

Want to increase diversity and cultural awareness in your workplace? Here is a fun idea. Simply print out a large map of the world and place it on the floor. Throughout the activity, a leader asks a series of interactive, geography-oriented questions, prompting co-workers to travel to different places on the world map.

Question examples include:

  • Where are you spending the holidays?

  • Where is your dream place to travel during the winter season?

  • What holiday traditions would you like to learn more about?

Have fun with the questions and create your own. Use this interactive game to learn more about your team members, their diverse cultures, and holiday experiences!

2. HGTV Gingerbread Homes Edition

Love spending your winters cozied up on the couch watching your favorite HGTV shows? Bring the fun to your office holiday party with this entertaining game. Purchase (or make) a few gingerbread house kits for your co-workers. Divide the office into teams and race to create the most intricately designed gingerbread house. (This is great for large and small workplaces as teams of 3-4 can easily decorate a whole gingerbread house together while in larger offices, bigger groups can work on individual aspects of the home (Example: two individuals work on the walls while another three work on the roof) and put together their final product in the final seconds.) These activities spur moments of teamwork and insight creativity in the workplace.

At the end of the hectic house-building time period, line up the newly created gingerbread homes for judging. Encourage each team to present their creations in the style of an HGTV House Hunters reel. This funny and imaginative presentation is sure to bring a few smiles to your teammate’s faces. After each group has spoken, present a “SOLD” sticker or a similar award to the best home!

3. New Years Vision Board

If your workplace is looking for something more glamorous this season, consider a New Years themed function. With glitter and fancy outfits, this event wouldn’t be complete without some resolutions! Use this opportunity to highlight office objectives and individual goals for the upcoming year with a New Years Vision Board. If there is a large end goal in the upcoming future, make that the centerpiece of your vision board and utilize the room around it for your team’s gameplan. Create a cork board with enough space for everyone’s aspirations and encourage your team members to create and decorate sheets of paper with their future professional ambitions.
Once everyone has finalized their goal statements, begin placing each objective on the cork board. This can be followed with a short conversation about individual goals!

Bonus: Use a string to connect similar goals, encouraging teamwork and increased conversation in the upcoming year. By literally and metaphorically intertwining objectives, this activity will bring your team closer!

4. Multicultural Holiday Trivia Night

Does your office have a competitive drive? Try out a holiday trivia night featuring seasonal traditions from around the world! Assemble your work force into groups and keep track of points as you quiz them on the origins of various holiday traditions. Through this activity, your office will grow more inclusive, learning more about diversity and culture.

5. Memories Slideshow

While this last activity does not require immense audience participation like the previous few, creating a presentation that showcases the years achievements will surely increase morale in the workplace. The slideshow should highlight the companies achievements, individual successes, and fun moments from throughout the year. Feel free to edit in some holiday music and include funny pictures for some laughs in the crowd!

As the end of the year approaches, these activities provide a wonderful way to learn more about your team, form strong team bonds, and acknowledge the achievements of the past year. Make good use of this time to show your appreciation for your co-workers, and have a happy holiday season!


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. As the creator of the Next Level Leader framework, she empowers professionals to break barriers and elevate their leadership potential. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization. Reach her at DimaGhawi.com and BreakingVases.com.

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Agile Leadership: The Nine Principles Modern Leaders Live By

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Agile Leadership: The Nine Principles Modern Leaders Live By

Agility Is the New Leadership Standard

It’s hard to envision a workplace that doesn’t run on hyperspeed! From the rise of new technology to working across six generations to leading global teams to shifting employee expectations to the constant pursuit of innovation, it hardly feels like an overstatement to say that our workplaces are evolving faster than ever.

In which case… Does anyone else worry about being left behind?

If anyone here can relate to such an anxiety, let me be the first to say: fear not! Today we’re going to walk through what great leadership looks like in a time of constant change.

So, what’s the short version? The TL;DR? you may be wondering. And hey, I certainly can’t criticize the desire to allot our time wisely! In a sentence, the most effective leaders in the workplace right now are those who embrace agile leadership: an adaptive, empowering mindset that integrates flexibility, collaboration, and emotional intelligence.

But I suspect most of us here are interested in the details, in diving into the nitty gritty of what it means to embrace true agility as a leader. If you’re ready to learn responsiveness and guide your teams with humility, empathy, and purpose, then read on for eight key qualities of agile leadership!

1. Actions Speak Louder Than Words

It’s only a cliché because it’s so true! Agile leaders embody yet another age-told—and once again, incredibly true!—cliché: be the change you want to see. By modelling curiosity, self-development, and integrity in every interaction with their team, they perform the forward-thinking and reflective behavior they want to inspire. Which isn’t to say that agile leaders cannot issue directives, but rather that they prioritize building their credibility among their employees through presence and consistent action.

How about one more classic adage? (Last one, I promise!) Because agile leaders lead by example, trust becomes the default language of their team. And isn’t that a status quo we’d all like to see?

2. Better Thinking Creates Better Outcomes

We may be told that there’s no such thing as “real” superpowers, and sure, I can only dream of leaping off the ground and remaining afloat in the breeze. But—and hear me out—reflection, too, is a superpower! At least in terms of agile leadership.

Most (if not all) leaders value high-quality thinking that results in meaningful action that improves the bottom line of their organization. Leaders who practice agility, however, engage in purposeful reflection: pausing to analyze problems from multiple angles, inviting critical input from their employees who have worked most closely with the issue at hand. As such, reflection allows leaders to transform data into knowledge into wisdom, ensuring the final decisions are both informed and inclusive!

3. Feedback Fuels Growth

I speak from personal experience as a leadership consultant when I say that the best leaders are learners first. These leaders practice agility by seeking feedback not just vertically up from their superiors, but also horizontally from their peers and vertically down from their team members! After all, diversifying where we source feedback means we are more likely to receive constructive, well-rounded comments—and embracing agility means acting on this feedback, too. (I lied, let’s have another appropriately true cliché: to an agile leader, every voice matters.)

Additionally, agile leaders create safe environments in which honest feedback is not merely welcome but becomes the standard—and not to mention that for agile leaders, mistakes become learning opportunities. If we cannot err, we cannot learn, and we certainly won’t have any reason to receive feedback!

4. Purpose Gives Work Meaning

With the constant corporate cries for efficiency efficiency efficiency!, it has become frighteningly easy to forget that our teams—and ourselves—crave meaning in our workplace, not (or at least not only) metrics. Embracing agile leadership necessitates identifying and articulating a purpose that unites and motivates our employees. This purpose includes connecting organizational goals to human values! In doing so, we turn mere “tasks” into meaningful contributions, arbitrary “roles” into intentional missions.

Though it probably goes without saying, I’ll say it because it bears repeating: purpose fuels commitment and preserves—even accelerates—momentum. Providing purpose is thus a key aim for an agile leader!

5. Leadership Lives Everywhere

In an organization that foregrounds agile leadership, I think we all know that leadership won’t be confined to official titles. Agile leaders cultivate leadership skills at every level, both formally and informally mentoring employees on how to take initiative and ownership. The best part of this multi-level guidance is that empowering emerging leaders accelerates individual and company adaptability! After all, when everyone leads, the organization learns faster—a positive feedback loop.

6. Empowerment Builds Trust

Allow me to share a kernel of wisdom developed from my own leadership experience: control limits potential. Empowerment releases it.

In other words, agile leaders don’t hoard authority! They give their teams autonomy to experiment and forge their own paths. Importantly, agile leaders offer direction and support without micromanaging their employees, ensuring their teams see the forest for the trees while also having the freedom to traverse the metaphorical woods themselves. Finding this balance builds both trust and accountability between leaders and their teams!

7. Collaboration Multiplies Success

Speaking of effective workplace delegation, another key quality of agile leadership is collaboration. On a core level, agile leaders recognize that diverse teams perform better than isolated experts because they have the built-in opportunity of bouncing off one another’s unique ideas. As such, agile leaders prioritize three principles for effective collaboration: 1) forgiveness over finger-pointing, 2) curiosity over criticism, and 3) collective progress over individual perfection. The Jackson 5 were right—easy as 1, 2, 3 indeed!

8. Great Ideas Can Come from Anywhere

This last quality is perhaps most important: agile leaders recognize that excellent ideas can come from anywhere, from anyone, and thus they embrace the mentality that innovation is everyone’s job. And since emotion is the fuel for innovation, agile leaders create spaces where their team members feel safe to express themselves—creativity blossoms only where the metaphorical soil is regularly cared for!

In turn, agile leaders know to listen widely, staying open to ideas and inklings from every corner of their organization. While most of us are probably familiar with active listening, agile leaders take this skill to the next level by not only hearing a variety of ideas but also taking the time to explain why certain ideas could not be incorporated into the organization, thus ensuring their employees’ creativity never feels dismissed.

How to Apply Agile Leadership Today

Now that we understand what constitutes agile leadership, the next question is simple: what steps can we take today, right here, right now in order to start becoming an agile leader? As with any best practice, remember to start small, focus on consistency, and act with intentionality:

  1. Model humility by displaying how learning is part of leadership.

  2. Invite feedback by asking your team what’s working and what’s not.

  3. Empower autonomy by delegating outcomes, not just tasks.

  4. Foster reflection by ending meetings with thought-provoking questions, such as “What did we learn today?”

  5. Lead with empathy: never forget to put people before process.

As these practices transform into habits, agility will become culture. Trust me: the work will be worth it!


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. As the creator of the Next Level Leader framework, she empowers professionals to break barriers and elevate their leadership potential. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization. Reach her at DimaGhawi.com and BreakingVases.com.

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How to Find Direction When Life Feels Messy - WILD Affirmations

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How to Find Direction When Life Feels Messy - WILD Affirmations

Life asks us to rise again and again, and the way we rise matters. The WILD framework—Worth , Identity, Letting Go, and Direction (WILD)—is a reminder that true strength comes from within. These affirmations are gentle anchors to help you reconnect with your inner power, release what holds you back, and move forward with clarity and purpose.

WORTH

  • I stand firm in my worth and the value I bring to every space I enter.

  • My voice carries impact, my presence inspires, and my work creates change.

  • I am proud of who I am, what I contribute, and how I uplift others through my purpose.

IDENTITY

  • I trust the quiet wisdom within me; it always knows the way.

  • My intuition is my compass, guiding me toward alignment and truth.

  • Clarity expands each time I pause, breathe, and listen to my inner voice.

LETTING GO

  • I release what no longer serves my growth and peace.

  • Letting go frees my heart and opens the path to new possibilities.

  • Forgiveness restores my energy and invites healing into every part of my being.

DIRECTION

  • I move forward with clarity and intention.

  • Every step I take aligns with my purpose and vision.

  • I trust that the path will unfold as I stay present, courageous, and true to myself.

Let these words settle into your breath and guide you back to yourself. Each statement is a quiet act of becoming—one that reminds you that your worth is constant, your intuition is wise, and your direction is already unfolding.

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A New Mirror for the Soul: Using AI to Find Clarity

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A New Mirror for the Soul: Using AI to Find Clarity

Life often invites us to pause and listen to the quiet wisdom within. Beneath the noise of achievement lies the longing to understand who we are and where we are meant to go next. Check out this ChatGPT prompt to guide us on our journey.

“Knowing everything you know about me - my hopes, fears, ambitions, aspirations, insecurities, talents and strengths - I want you to speak as the ultimate philosopher / psychologist - blending ancient wisdom with modern science – Christianity, Stoicism, Buddhism,Jung, Aristotle, Nietzsche – art and neuroscience - all of it. Now, help me gain absolute clarity about the direction of my life. What truths, patterns, or blind spots do I need to see so I can align with my real purpose and move forward with confidence?”

This question invites deep honesty and presence. It guides us to see the truths that have always been within reach but needed our attention to emerge.

Reflective Action Prompts

  1. What recurring themes or patterns keep showing up in your life, and what are they trying to teach you?

  2. What inner voice or intuition have you been ignoring that is ready to be heard now?

  3. What version of yourself are you becoming, and what beliefs or fears must you release to fully step into that version?

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How Transformational Leadership Shapes the Leaders of Tomorrow

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How Transformational Leadership Shapes the Leaders of Tomorrow

Transformational Leadership: Inspiring Teams and Driving Lasting Impact

In today’s evolving workplace, the way leaders guide their teams can determine whether an organization simply meets its goals or thrives beyond expectations. One approach that continues to stand out is transformational leadership — a leadership method that not only motivates but fundamentally transforms the people and culture within an organization.

So, what is transformational leadership? At its core, it is a leadership philosophy centered on inspiring, empowering, and elevating others. Transformational leaders go beyond managing tasks; they foster growth, encourage innovation, and align individual success with the collective mission.

Understanding the Transformational Leadership Style

The transformational leadership style focuses on creating an environment where trust, respect, and inspiration lead the way. These leaders communicate a clear and compelling vision, instill confidence, and encourage collaboration across all levels of an organization.

Rather than leading through authority alone, they build connections and ignite intrinsic motivation — driving people to perform at their best not because they have to, but because they want to.

Key Transformational Leadership Traits and Characteristics

Great transformational leaders share certain qualities that set them apart. While every leader is unique, some defining transformational leadership traits include:

  • Authenticity – Leading with transparency and integrity.

  • Vision – Articulating a clear and inspiring future direction.

  • Empathy – Understanding and supporting team members individually.

  • Adaptability – Navigating change with confidence and composure.

  • Inspirational communication – Using stories, passion, and purpose to motivate others.

These leaders know that lasting impact comes from developing people, not just processes.

Transformational Leadership Examples in Action

Some of history’s most respected and influential leaders embody this approach. Here are a few transformational leadership examples:

  • Nelson Mandela – Inspired unity and reconciliation in post-apartheid South Africa.

  • Oprah Winfrey – Built a media empire by inspiring authenticity and personal growth.

  • Steve Jobs – Transformed Apple into one of the most innovative companies in the world.

What they all share is the ability to inspire loyalty, spark creativity, and guide people toward achieving extraordinary outcomes.

Why This Leadership Style Works

The transformational leadership style works because it’s about more than hitting targets — it’s about building trust, purpose, and long-term commitment. Research shows that organizations led by transformational leaders often see:

  • Higher team engagement and retention.

  • Improved problem-solving and innovation.

  • Stronger alignment between individual and organizational goals.

When people feel valued and inspired, they go beyond expectations — and that’s where transformational leadership truly shines.

Becoming a Transformational Leader

If you want to embody the transformational leadership characteristics that drive lasting change, start by:

  • Developing a clear vision and sharing it often.

  • Encouraging creativity and embracing new perspectives.

  • Building strong, supportive relationships with your team.

  • Leading by example in both words and actions.

Like any skill, transformational leadership can be learned, refined, and mastered over time.

Lead at the Next Level

Transformational leaders don’t just manage people — they inspire movements. If you’re ready to elevate your leadership and learn how to influence with vision, purpose, and authenticity, the Next Level Leader program can guide you there.

Through targeted coaching, strategic tools, and real-world applications, you’ll gain the skills to not only lead but to transform.


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. As the creator of the Next Level Leader framework, she empowers professionals to break barriers and elevate their leadership potential. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization. Reach her at DimaGhawi.com and BreakingVases.com.

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Authentic Leadership: Why Real Leaders Inspire Real Change

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Authentic Leadership: Why Real Leaders Inspire Real Change

The Era of Authentic Leadership

The modern workplace has grown tired of polished perfection. Employees want to follow those who embody authenticity.
In times of uncertainty and transformation, authentic leadership has become the heartbeat of successful organizations. Leaders who act with honesty, integrity, and emotional awareness inspire loyalty that no strategy alone can command. This blog covers seven tips for elevating leadership.

1. Authentic Leadership Begins with Self-Awareness

Authenticity starts within. Great leaders take the time to reflect on their values, triggers, and purpose. They ask, “Who am I when no one’s watching?”
Self-awareness fuels emotional intelligence and builds trust—because when leaders understand themselves, they can better understand others.

2. Integrity Is the Core of Trust

Authentic leaders do what they say they will do.
Their credibility comes not from titles but from consistency. Integrity is visible in everyday decisions, how they handle mistakes, how they treat people, and how they balance results with ethics.
In a world flooded with messaging, integrity cuts through noise like truth through static.

3. Discipline Turns Awareness into Action

Knowing your values isn’t enough; living them takes discipline.
Authentic leadership means aligning words, tone, and behavior even when it’s inconvenient.
Leaders who practice discipline in communication and follow-through cultivate cultures of accountability rather than compliance.

4. Purpose Gives Authenticity Power

A leader without purpose leads by reaction.
Those grounded in mission and meaning lead by inspiration. When goals align with deeper purpose, teams connect their daily work to something larger than themselves.

5. The Connection Between Emotional Intelligence and Authentic Leadership

Emotional intelligence (EQ) magnifies authenticity.
Empathetic leaders read emotional currents, adapt communication, and resolve conflict with compassion.
High-EQ leaders channel it to build bridges highlight our shared humanity.
Authenticity and EQ together form a leadership style that’s both vulnerable and visionary.

How to Practice Authentic Leadership Daily

  • Reflect regularly: Begin or end your day with honest self-check-ins.

  • Listen to understand, not respond.

  • Admit mistakes quickly: then model how to recover with grace.

  • Reconnect to purpose before major decisions.

  • Lead with empathy: ask “How does this affect the people behind the metrics?”

Real Leaders Live Authentically
Authentic leaders know that influence begins with integrity. They understand that trust is earned through transparency and sustained through empathy.

As the future of leadership unfolds, one principle remains clear:

The most effective leaders are not the ones who sound perfect—they’re the ones who feel real.


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. She empowers professionals to break barriers and elevate their leadership potential. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization. Learn more about Dima’s new Next Level Leader. Reach her at DimaGhawi.com and BreakingVases.com.

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AI in Business: Turning Uncertainty into Opportunity

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AI in Business: Turning Uncertainty into Opportunity

Introduction: Debunking AI Myths in the Workplace

Across industries, conversations about AI in the workplace are everywhere:

“AI is going to take all of our jobs!”
“AI will barely have an impact.”
“Does it even matter?”

The truth is more balanced — and more empowering. Artificial intelligence in business is already transforming how companies operate. But it’s not just about automation replacing humans. With the right strategy, AI in businesses can free people from repetitive tasks, open new career paths, and create more space for human-centered work.

According to McKinsey & Company’s Superagency in the Workplace report (2025), employees are already ahead of leadership in adopting AI. The challenge isn’t worker resistance — it’s leadership hesitation.

The Real Impact of AI on Jobs

While some roles are more vulnerable, the numbers tell a different story:

  • Less than 5% of jobs are likely to be fully replaced by AI.

  • Around 60% of occupations will see AI become part of the work — assisting, not replacing, people.

Yes, roles involving predictable, repetitive tasks (data entry, basic clerical work, food service, cashiering) are most at risk. We’ve already seen examples — self-checkouts, AI chatbots, and automated scheduling tools.

But in most industries, AI in the workplace is about transformation, not elimination.

The Equity Factor: Who’s Most Affected?

The artificial intelligence impact on business isn’t felt equally across the workforce. McKinsey’s research shows:

  • Workers in lower-wage jobs are 14× more likely to need to change occupations than those in higher-wage positions.

  • Women are overrepresented in customer service and office support roles.

  • People of color are overrepresented in food service and customer-facing jobs — all areas at higher automation risk.

Awareness of these disparities matters — not to spark fear, but to design strategies that retrain and uplift those most impacted.

Roles That AI Won’t Replace Anytime Soon

AI is far less likely to replace jobs that require:

  • Managing people and teams

  • Applying deep expertise

  • Complex social interactions

  • Adapting to unpredictable environments

Healthcare, leadership, renewable energy, creative industries, and specialized technical roles will remain largely human-driven. Even in law, marketing, and design, AI integration in business is being used as a collaborative partner, speeding research, improving accuracy, and sparking innovation.

The Human Skills That Will Matter Most

As AI adoption grows, the most valuable employees won’t just be tech-savvy — they’ll excel in skills AI can’t replicate:

  • Emotional intelligence

  • Adaptability

  • Critical thinking

  • Collaboration

  • Creative problem-solving

McKinsey projects that 8% of jobs available as soon as this year will be brand new — roles we haven’t yet imagined, emerging from human creativity and technology combined.

Lessons from When AI Doesn’t Deliver

Not every AI innovation succeeds. Japan’s much-hyped eldercare robots aimed to ease workloads and improve care. Instead, they:

  • Increased caregiver workloads

  • Reduced human interaction time with patients

  • Were too costly and impractical for widespread use

Lesson: AI benefits only materialize when technology enhances — not replaces — human connection.

Employees Are Ready — Leaders Must Catch Up

McKinsey’s research shows:

  • Employees are 3× more likely to already use AI extensively than leaders think.

  • Nearly half of employees want formal AI training.

This is a rare shift where employees are ahead of leadership. Workers trust employers more than tech companies or universities to implement AI ethically — meaning leaders must step up.

How Is AI Used in Business? The Path to Maturity

Right now, only 1% of companies describe themselves as fully mature in AI deployment — meaning it’s deeply integrated into workflows and delivering measurable results.

Steps for AI Maturity

  1. Set bold, clear AI goals tied to business value.

  2. Invest in AI skills at every level of the organization.

  3. Launch pilot programs and encourage cross-functional collaboration.

  4. Measure both performance and ethical impact.

  5. Communicate transparently about the changes AI will bring — both positive and challenging.

The Call to Action

The artificial intelligence impact on business isn’t about robots taking over — it’s about leaders learning to harness AI as a partner.

Companies that act now can:

  • Boost productivity

  • Develop new business models

  • Enhance customer experience

  • Create future-ready career paths

The future belongs to organizations that combine AI’s speed and scale with human empathy and vision. That’s the real benefit of artificial intelligence — and it’s within reach if we lead with courage.


Dima Ghawi is the founder of a global talent development company with a primary mission for advancing individuals in leadership. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential. In addition, she provides guidance to business executives to develop diversity, equity, and inclusion strategies and to implement a multi-year plan for advancing quality leaders from within the organization. Reach her at DimaGhawi.com and BreakingVases.com.

Read more about Dima’s Diversity, Equity & Inclusion programs →
Explore Dima’s Leadership Keynotes on guiding teams through change →

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Present With Confidence, Amplify Your Impact

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Present With Confidence, Amplify Your Impact

One of the most exciting parts of delivering a workshop is the energy that fills the room when attendees share their experiences and strategies. At the August Leadership & Lattes event, we focused on a challenge nearly every leader faces: the fear of public speaking and the art of presenting with confidence. Together, we built a collection of tips that are worth sharing with everyone.

🌟 Overcoming the Fear of Public Speaking

  • Focus on the value you deliver, not on yourself.

  • Have a ritual before presenting (prayer, breathwork, affirmations, meditation, or power pose).

  • Visualize success — see yourself calm and confident in the room.

  • Dress in a way that makes you feel confident and comfortable.

  • Use breathwork or box breathing to settle nerves.

  • Reframe anxiety as excitement — turn nervous energy into fuel.

  • Boost your mood with a quick dance or your favorite song before you present.

🎨 Designing Engaging Slides

  • Keep slides minimal — “PowerPoint, not power paragraph.”

  • Use bullet points, not full sentences.

  • Animate bullet points to control the flow of information.

  • Use visuals and images to help people connect with your message.

  • Blank the screen (press “B” in PowerPoint) to bring attention back to you.

  • Highlight or zoom in on critical data instead of overloading charts.

  • Save detailed content for handouts, not slides.

🎤 Delivering & Engaging the Audience

  • Engage through questions, storytelling, and activities.

  • Use the rule of three for memorable points.

  • Don’t try to memorize word-for-word — connection matters more than perfection.

  • Share the stage: invite participation to relieve pressure on yourself and boost audience connection.

  • Arrive early to set up, get comfortable with the space, and own the room.

  • Prepare with an outline, not a script, so you can stay natural and adaptable. 

  • Don’t judge your audience by their faces — silence often means they’re processing.

  • Anticipate audience questions and have answers ready.

🔧 Extra Practical Tips

  • Always have a Plan B — icebreakers, handouts, or PDFs in case tech fails.

  • Embed fonts in your PowerPoint to prevent formatting issues on other computers.

  • Avoid internet-dependent features like QR codes in secure/corporate settings.

  • Watch your fuel — avoid alcohol, salty foods, dairy and citrus the night before and the morning of the presentation to reduce throat irritation.

  • Use essential oils or familiar scents to anchor a confident mindset.

  • For executive-level talks, apply the pyramid principle: lead with the recommendation, then provide supporting details.

Fear of public speaking is natural, and with the right strategies, we can turn nerves into confidence, create slides that support (not overshadow) our message, and deliver in a way that truly connects with the audience.


Building Leaders. Breaking Limitations.

Dima Ghawi is a catalyst for leadership transformation, guiding professionals and organizations to shatter limitations, embrace growth, and lead boldly. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential.

Ready to break the limitations that are holding you back? Explore our professional development program designed to elevate your capabilities to the next level. Reach out to Dima at dima@dimaghawi.com and check BreakingVases.com.

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The 80% Rule: Letting Go of Control, Empower Others, Lead Better

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The 80% Rule: Letting Go of Control, Empower Others, Lead Better

Delegating can feel risky, especially when you’re short-staffed and already feeling stretched thin. Many leaders worry about loss of control, mistakes, or overburdening their team. However, failing to delegate can lead to burnout, decreased efficiency, and missed opportunities for team growth. This is where effective delegation in leadership becomes crucial.

Here’s how to manage fear and anxiety around delegation and do it effectively—even when resources are limited.


1. Shift Your Mindset: Delegation is an Investment

Fear: “It’s faster if I do it myself.”
Solution: Instead of seeing delegation as a short-term burden, recognize it as a long-term investment that will save you time in the future. Training someone now prevents bottlenecks later.

Actionable Tip: Start small. Delegate one task at a time and gradually build trust in your team’s capabilities.


2. Prioritize What Must Be Delegated vs. What You Should Own

Fear: “What if my team is too overwhelmed?”
Solution: Identify high-impact tasks that require your expertise and those that someone else can handle with guidance. Developing strong prioritization skills is key here. Actionable Tip: Start with this matrix:

Actionable Tip: Start with this matrix:

  • High skill, high priority → Keep for yourself

  • High skill, low priority → Train and delegate over time

  • Low skill, high priority → Automate or simplify

  • Low skill, low priority → Delegate immediately

Example: If report formatting takes hours but doesn’t require leadership input, delegate it while keeping final approval for yourself.


3. Choose the Right Person Based on Strengths & Growth Potential

Fear: “No one can do this as well as I can.”
Solution: Instead of focusing on who is the least busy, delegate to someone with the right skill set or growth potential. This is a core aspect of empowering employees.

Actionable Tip: When assigning tasks, consider:

  • Who has skills that align with this task?

  • Who has shown initiative and would benefit from learning this?

  • Who has expressed interest in growing their leadership abilities?

Example: Instead of giving admin work to a random staff member, assign it to someone eager to learn project management and gradually increase their responsibilities.


4. Set Clear Expectations & Define Success from the Start (clear and actionable)

Fear: “What if the work isn’t done correctly?”
Solution: Prevent miscommunication by clearly outlining the task, deadlines, and quality standards.

Actionable Tip: Follow the “What, Why, When, How, and Who” method:

  • What needs to be done? (Specific task)

  • Why does it matter? (Connect to the bigger picture)

  • When is it due? (Firm deadline)

  • How should it be done? (Key guidelines, resources, or check-ins)

  • Who needs to be involved (Point of contact for support)

Example: Instead of saying “Can you review the quarterly financial report?”  say:
"Can you analyze the Q1 financial report and highlight any budget variances over 5%? Summarize key insights in a one-page briefing by Thursday at noon. Use last quarter’s format for consistency and reach out to Sarah in Finance if you need additional data."

Why this works: It removes ambiguity, aligns expectations, and ensures accountability while providing support without micromanaging.


5. Let Go of Perfectionism & Accept “Good Enough”

 Fear: “They won’t do it exactly like I would.”
Solution: Accept that "done well" is better than "done perfectly by me." Delegation allows your team to develop their own effective approach.

Actionable Tip: Ask yourself:

  • Is 80% of my ideal outcome still a good outcome?

  • Does this task require my level of expertise, or is “good enough” sufficient?

Example: A team member formatting a report may not follow your exact style, but if it’s clear and accurate, it’s still effective.


6. Provide Support Without Micromanaging

 Fear: “What if they make mistakes?”
Solution: Set up structured check-ins instead of hovering. Trust your team while ensuring key touchpoints for feedback. This fosters true employee empowerment.

Actionable Tip: Use the “Guide, Don’t Grab” method:

  • Check in early (after the first 25% of the work is done).

  • Ask open-ended questions: “What’s your approach? Do you need any support?”

  • Give autonomy to solve problems before stepping in.

Example: Instead of saying, “Let me take over this project”, ask “What challenges are you facing? What solutions have you considered?”


7. Accept That Mistakes Will Happen—And Make Them Learning Opportunities

Fear: “If they fail, it reflects badly on me.”
Solution: Reframe mistakes as coaching moments instead of failures. Every mistake is a step toward independence and team growth.

Actionable Tip: When mistakes happen:

  • Don’t immediately fix it yourself. Coach them and ask: “What do you think went wrong?”

  • Focus on problem-solving, not blame. Ask: “What could we do differently next time?”

  • Give constructive feedback and encourage ownership of improvement.

Example: If a staff member miscalculates loan rates, instead of correcting it silently, walk them through the process so they improve for next time.


8. Use "Micro-Delegation" to Ease Into Letting Go

Fear: “I’m afraid to give away big responsibilities.”
Solution: Start by delegating small, low-risk tasks before moving on to larger projects.

Actionable Tip: Instead of handing off an entire project, delegate one phase and review progress before assigning more responsibility.

Example: If you’re hesitant to delegate financial reporting, start by having a team member gather data, then review their summary before assigning full reports.


9. Communicate Openly with Your Team About Workload & Delegation

 Fear: “My team is already overloaded—I don’t want to add more.”
Solution: Instead of assuming, ask your team about workload and capacity. Delegation should feel like an opportunity, not a burden.

Actionable Tip: In team meetings, ask:

  • “What are you working on that I may not be aware of?”

  • “Where do you feel underutilized or capable of taking on more?”

  • “What tasks do you want to grow in?”

Example: A team member may have extra capacity for member outreach while another is overloaded with administrative work. Rebalancing assignments benefits everyone.


10. Reframe Delegation as Leadership Development

Fear: “If I delegate too much, I won’t be needed.”
Solution: Delegation is about empowering employees to grow and preparing them for leadership roles. This will give you space to work on strategic initiatives.

Actionable Tip: Regularly ask:

  • “Who on my team is ready for a leadership opportunity?”

  • “What stretch assignments can help someone build new skills?”

Example: If a team member shows interest in management, delegate a training responsibility so they gain leadership experience.


Final Thought: Delegation is a Leadership Superpower

Fear of delegation is natural, especially when you’re short-staffed. But holding on to every responsibility leads to burnout and prevents your team from growing, innovating, and supporting the company’s success. Mastering delegation in leadership is a vital skill.

  • Start small, delegate intentionally, and trust your team.

  • Mistakes are part of learning—embrace them as growth opportunities.

  • Strategic delegation frees you to focus on bigger leadership priorities.

Which tip will you try first?


Building Leaders. Breaking Limitations.

Dima Ghawi is a catalyst for leadership transformation, guiding professionals and organizations to shatter limitations, embrace growth, and lead boldly. Through keynote speeches, training programs and executive coaching, Dima has empowered thousands of professionals across the globe to expand their leadership potential.

Ready to break the limitations that are holding you back? Explore our professional development program designed to elevate your capabilities to the next level. Reach out to Dima at dima@dimaghawi.com and check BreakingVases.com.

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